I've spent 10+ years building and fixing operations at companies like Amazon, Glovo, and WR Berkley. Now I help growing companies get their systems out of chaos through Admin Ambassadors.
Ongoing consulting for a fast-growing breast-milk freeze-drying startup: an AWS data layer their team can query through Amazon Bedrock, QR-based lab time tracking, and the systems work that keeps a custom ERP from becoming a bottleneck.
Read the case studyLed the operational launch of the Amazon Flex delivery network in Spain, the program’s first non-English-speaking market. From zero to nine live sites.
Read the case studyRan restaurant-content operations for the Barcelona-based delivery platform across Latin America, the Middle East, and Africa: digitizing menus from markets where a menu can be a photographed sandwich board, and unclogging a 30-day menu-change backlog.
Read the case studyArchitecture and administration of Berkley Aspire’s dedicated Salesforce instance, built on the Veruna (now Amplo) managed package: bulk policy-creation pipelines, data integrity, and workflow automation for a specialty insurance program.
Helped companies migrate from spreadsheet chaos to scalable Salesforce implementations with custom automation and data pipelines.
See demosBuilt AI document extraction and invoice automation for insurance agencies: OCR, intelligent routing, and automated scanline generation.
View case studiesTrilingual operations support for US companies expanding into Latin America. Strategy, systems, and execution across borders.